Konexus Websites

1.1 We provide a website design, hosting and maintenance service under the Konexus brand (“the Service”). The Service includes: design and setup of a landing page website specific to your business; hosting of the website on our infrastructure; ongoing maintenance, security updates and technical support; a dedicated web address (URL) for your website.

1.2 The website created for you is a single-page landing page unless otherwise expressly agreed in writing. It is not a full multi-page website, e-commerce platform or content management system.

1.3 We reserve the right to make reasonable changes to the Service provided that such changes do not materially reduce the quality of the Service provided to you.

2.1 The fees payable by you are: a one-time setup fee, as stated at the point of sale and displayed on your Stripe checkout page; a recurring monthly fee, as stated at the point of sale and displayed on your Stripe checkout page.

2.2 The setup fee is payable in full at the point of purchase. The monthly fee is billed in advance on a recurring monthly basis from the date of purchase via the Stripe payment platform.

2.3 We are not currently registered for UK VAT, so no VAT is charged on our fees. If we become VAT registered in the future, VAT will be added at the prevailing UK rate and we will give you at least 30 days written notice before this takes effect.

2.4 We may increase the monthly fee by giving you at least 30 days written notice by email. If you do not accept the increase you may cancel the Service in accordance with clause 7.

2.5 If a recurring monthly payment fails, we will attempt to retry the payment. If payment is not received within 14 days of the original due date, we reserve the right to suspend the Service and remove the website from public access. The Service may be reinstated once outstanding fees are paid.

3.1 If you are a consumer (i.e. not purchasing the Service in the course of a business), you have a statutory right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel this contract within 14 days of entering into it without giving any reason.

3.2 To exercise the right to cancel, you must inform us of your decision by email to the address provided in clause 15 before the 14 day period expires.

3.3 If you request that we begin work on the website during the cooling-off period and you subsequently cancel, you will be required to pay for the work already carried out up to the time you communicated your cancellation. By completing payment and requesting that the website be provided to you, you expressly acknowledge that you are consenting to work commencing immediately.

3.4 Once the website has been fully generated and delivered to you, the right to cancel under this clause 3 no longer applies, as the service has been fully performed.

3.5 Clause 3 applies only to consumers. If you are a business, you do not have a statutory right to cancel within 14 days.

4.1 You are responsible for providing accurate information about your business for use on the website, including trading name, address, contact details, services offered and operating hours.

4.2 By providing us with content or information, you warrant that: you own the content or have the necessary rights and licences to use it; the content does not infringe the rights of any third party; the content is not unlawful, defamatory, obscene, misleading or offensive.

4.3 You grant us a non-exclusive licence to use your content for the purpose of delivering the Service.

4.4 We may use publicly available information about your business (such as information listed on Google Maps or Google Places) to populate the initial version of your website. You are responsible for reviewing the website and notifying us of any inaccuracies.

5.1 The design, code, layout templates and underlying platform that powers your website remain our property at all times.

5.2 You retain ownership of your own content, trade marks and business information provided to us.

5.3 The specific text, images and information relating to your business that appears on your website is licensed to you for use while you are an active paying client of the Service.

5.4 If you terminate the Service, we will provide you with a copy of the text content of your website on request. We are under no obligation to transfer the website files, code or design to you or any third party.

5.5 Any domain name purchased by us on your behalf will be transferred to you on reasonable terms if you request this at the time of termination, subject to you paying any transfer fees. Any domain name you have provided to us remains yours at all times.

6.1 Minor content changes (such as updating opening hours, contact details, or correcting text errors) are included within your monthly fee and will be actioned within a reasonable time, typically 5 working days.

6.2 Major redesigns, structural changes, or requests for additional pages or features are outside the scope of the standard Service and may be quoted separately at our standard day rate.

6.3 We reserve the right to determine, acting reasonably, whether a requested change is minor or major.

7.1 You may cancel the Service at any time by giving us 30 days written notice by email.

7.2 On cancellation, the recurring monthly fee will continue to be charged up to and including the final day of the 30 day notice period. The setup fee is non-refundable.

7.3 On termination, your website will be taken offline and the public URL will cease to resolve.

7.4 We may terminate the Service immediately if: you fail to pay any sums due within 14 days of the due date; you materially breach these Terms and fail to remedy the breach within 14 days of written notice; you use the Service for any unlawful purpose; you provide false information about your business or identity.

8.1 We will use reasonable endeavours to ensure the website is available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted availability.

8.2 We may, without liability to you, suspend the Service for scheduled maintenance, emergency maintenance, or in circumstances beyond our reasonable control.

8.3 We are not liable for any loss or damage caused by outages, technical issues, or availability interruptions affecting the Service or any third party service on which it depends.

9.1 You agree not to use the Service for any unlawful or improper purpose, including but not limited to: advertising goods or services that are illegal in the United Kingdom; publishing content that infringes the intellectual property rights of any third party; publishing defamatory, harassing, misleading or fraudulent content; using the website as a vehicle for spam, phishing or fraud.

9.2 Breach of clause 9.1 entitles us to terminate the Service immediately under clause 7.4, without refund of any fees paid.

10.1 Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.

10.2 Subject to clause 10.1, our total liability to you for any claim arising out of or in connection with these Terms or the Service shall not exceed the total fees paid by you to us in the 12 months preceding the event giving rise to the claim.

10.3 We will not be liable to you for any loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss whatsoever.

10.4 The website is provided as a marketing and informational tool only. We make no guarantee or representation that the website will generate leads, enquiries, customers or revenue for your business.

11.1 We will process any personal data you provide to us in accordance with our Privacy Policy and applicable UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

11.2 You are responsible for ensuring that your own use of the website complies with applicable data protection law, including where you collect personal data from visitors to your website through contact forms or similar features.

12.1 The Service relies on third party platforms, including but not limited to hosting infrastructure, Stripe (for payment processing) and Google (for business information sourcing). Your use of the Service is subject to the terms and conditions of those third party providers where applicable.

12.2 We are not responsible for any failure, change or discontinuation of any third party service that affects the Service.

13.1 We may update these Terms from time to time. The current version will always be available at the URL at which you accessed these Terms.

13.2 Where a change materially affects your rights, we will notify you by email at least 30 days before the change takes effect. Your continued use of the Service after the change takes effect constitutes acceptance of the updated Terms.

14.1 These Terms constitute the entire agreement between us in relation to the Service and supersede any previous agreement or understanding.

14.2 If any provision of these Terms is found by a court to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 A failure or delay by us in enforcing any provision of these Terms shall not be a waiver of our right to enforce it later.

14.4 Nothing in these Terms is intended to create, nor shall be deemed to create, a partnership, joint venture or agency relationship between us.

14.5 A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

15.1 To contact us or serve any notice under these Terms, you should email us at: support@konexus.ai

15.2 Our postal address is: OPM Technology Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

16.1 These Terms are governed by the laws of England and Wales.

16.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.